Important Note: KakaoPay QR codes are only valid for 15 minutes.
Please generate a new KakaoPay payment QR code after submitting your top-up request, and upload a screenshot or photo of a valid, unexpired QR code from an active payment screen.
Expired, invalid, or reused QR codes will be rejected and the request will be canceled by an admin.
If a Top-Up request is canceled for any reason, the points used will be refunded to your account.
NCSOFT (Korea) Top-Up Instructions:
1. Open your PlayNC Wallet website and log in.
2. Click Charge (충전) (A) to open the payment window.
3. Enter the Top-Up credit amount (B) you selected in your order, then choose the payment option (C) below.
4. Select General Payment (일반결제) (D), Easy Payment (간편 결제) (E), KakaoPay (카카오페이) (F), then select Choice (선택) (G).
Once the payment method is set, you will return to the charging window.
5. Click Charging (충전하기) (H).
6. A new window will appear with a KakaoPay QR code (I)
Take a screenshot or photo of the QR code and upload it via the QR code upload section of your active Top-Up request.
7. This popup will automatically close once the admin completes the Top-Up payment.
The page will then update to the payment completion screen.
8. The purchase is now complete. You may close this window.
